1. Introduction
Chicago Glass (UK) Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers and business clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and rights under the law.
This privacy policy will explain; the personal data we collect, how it is collected, how it is held, how it is processed and your rights under the law.
2. Information about us
Chicago Glass is a trading name of Chicago Glass (UK) Ltd. Registered Address: Chicago Glass, Kingston House, Waterside Court Neptune Way, Medway City Estate, Rochester, Kent, ME2 4NZ, United Kingdom.
Registered Company Number: 03389589.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier”.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.
The personal data that we use is set out in this document.
4. How we Collect your Personal Data
We may collect and process some or all of the following information about you, your employees and your customers. This may arise from you visiting our website, filling in forms on our website, via our social media platforms, corresponding with us by phone, email or other methods.
5. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
6. How we Use and Process your Personal Data
We will only collect your personal data, as described in Section 4 of this policy in accordance with data protection laws. Our grounds for processing this data is as follows:
If you do not provide the personal data as detailed in section 4 we may not be able to contact you or carry out any obligations arising from any contracts entered into.
7. Sharing your Personal Data?
We will not share any of your personal data with any third parties for any purpose, except where it is necessary for the performance of a contract, or where we may be legally required to share certain personal data, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
8. Links to other websites
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. How long do we keep your Personal Data?
We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements.
10. Keeping your Personal Data secure
Data security is of great importance to Chicago Glass and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via the company website. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your personal data is stored on secure servers within the UK.
11. How can I Access my Personal Data?
If you would like to know what personal data we have about you, you can ask for details of this personal data. All requests should be made in writing and sent via email or post to the contact details found within this document. There is not normally a charge for this request, however, we may charge a reasonable fee if your request for access is clearly unfounded or excessive.
Verification, updating or amendment of personal data will take place within 28 days of your request, and we shall first take reasonable steps to verify your identity before taking any action. This is important to safeguard your information.
Where you ask for your personal information to be removed from our systems, unless there is a reason the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
12. Your Rights
Under the GDPR, you have the following rights, which we will always work to uphold.
For further information about how we use your personal data or to exercise your rights as highlighted above, please contact us using the details in this policy section 13. Further information about your rights can be obtained from the Information Commissioner’s Office.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. www.ico.org.uk
13. Got a question about how we use your personal data.
If you have any queries relating to our use of your personal information or any other related data protection questions, please contact us at:
Email address: gdpr@chicagoglass.co.uk
Telephone Number: 01634 735 616
Address: The Data Protection Controller, Chicago Glass (UK) Ltd, Kingston House, Waterside Court, Neptune Close, Rochester, Kent, ME2 4NZ, United Kingdom.
14. Changes to this Privacy Policy
This policy is effective from July 2018 and replaces with immediate effect the Privacy Policy published May 2018. We may, from time to time, make changes to this Privacy Policy to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or site enhancements. It is your responsibility as a user to make sure that you are aware of changes posted on this page, by checking for any changes on a regular basis. Changes posted on this page will become effective as soon as they are posted.