Celebrating 20 Successful Years of Trading!
We celebrated 20 years of successful trading in 2017 having been established in Gravesend, Kent in 1997 as a subsidiary of GlasWeld Systems (UK) Ltd. GlasWeld Systems (UK) Ltd, 10 years earlier had introduced windscreen repair to the UK and are very experienced in the restoration of damaged glass in the automotive and transport business.
Chicago Glass was set up specifically to address a fast growing form of vandalism spreading across the UK. Vandals were scratching their “tags” (graffiti) into glass shopfronts and bus/train windows in the knowledge that this type of damage was permanent and the only way to get rid of it was to replace the glass. Chicago Glass spent 3 years developing a process for addressing the problem. The idea of hazing out the tags to leave a frosted glass appearance and developing a new type of window film with thick adhesive that wicks into the frosting to leave a clear glass finish was patented. For the next 3 years Chicago Glass were working at most of the bus garages in London either treating and/or filming the damaged glass and operating a maintenance programme with them.
Why the Name Chicago Glass?
This form of vandalism was introduced into the UK from USA and Chicago was considered to be the hot bed for graffiti and this was the reason to name the new business Chicago Glass (UK) Ltd.
Chicago Glass expanded their business to filming all of the new trains, tubes, and buses working in London. As the graffiti problem receded Chicago Glass needed to find new work for their technicians and developed a new productive system for polishing out scratches without any distortion. The quality was good but the productivity was low, over the years the productivity has grown to the point we achieve in a day a workload that used to take a week, but with the same high quality of workmanship.
Where we are Today
Chicago Glass is today the largest glass restoration company in the UK. Our technicians work across England, Wales, Scotland and internationally, fully supported by a dedicated customer service team at the Company’s’ Head Office in Rochester, Kent. We have solutions for most of the on-site problems clients get with glass including repairing chips and cracks, bevelling glass and refinishing PVB interlayer edge profiles, removing contaminant such as grinder or weld spatter as well as aluminium or lime scale stains and polishing out scratches as deep as etched graffiti which is where it all started.
Our Latest Development
The latest development for Chicago Glass is to introduce an Architectural Spraying Division specialising in repairing damaged metal frames and cladding on buildings whose powder coated and anodised finish have been damaged on-site.
What does the Managing Director Believe is the Success of the Business?
I believe the success of Chicago Glass is down to our innovating solutions to long standing problems on-site with glass and metal finishes, having a very large team of technicians, more than half who have been with us for more than 10 years, enabling us to react very quickly and recognising that quality of the finished product is the most important aspect of business.